1. Send maintenance request via email.
2. If necesarry, there may be furthur discussion to clearly define your exact requirements
3. I will send you contact you detailing the deliverables and milestones, time, and price estimates.
4. Upon your approval, work will begin on your site.

Fast turnaround, with all requests answered within one business day, and work completed or reported on within three business days. It is also not uncommon for smaller maintenance requests to be completed the day they arrive.